Head, Accounts

Location: Abuja

Job Description

  • Serve as the lead point of contact for all customer account management matters
  • Build and maintain strong, long-lasting client relationships
  • Negotiate contracts and close agreements to maximize profits
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
  • Ensure the timely and successful delivery of solutions according to customer needs and objectives
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
  • Prepare reports on account status
  • Collaborate with sales team to identify and grow opportunities within territory
  • Assist with challenging client requests or issue escalations as needed

Requirements

  • B.A / B.S Degree in Business Administration, Sales or related field
  • Minimum of 5 years of experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
  • Candidate must be based in Abuja
  • Experience in Cost Accounting is added advantage
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
  • Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
  • Experience delivering client-focused solutions to customer needs
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • Excellent listening, negotiation and presentation abilities
  • Strong verbal and written communication skills.

Application Closing Date
20th June, 2020.

How to Apply
Interested and qualified candidates should send their Applications to: swscareers2@gmail.com using the Job Title as the subject of the mail.

Note: Only qualified candidates will be contacted

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